| We have been experiencing email problems!! An alternate email address is: ppottery@cfl.rr.com or daphnecooke@cfl.rr.com PolishPottery.com has been servicing customers for over 9 years. You can be certain that our products are only first quality and that your satisfaction is our main goal! Polish Pottery is safe for use in the dishwasher, microwave and oven. 1. Do not place in hot oven directly from the fridge. 2. The entire bottom surface of bakers should have food or some liquid, i.e., broth or sauce, to avoid possible cracking from hot spots. RETURN/REFUND POLICY: Please contact us within 10 days of receipt of goods to report any damages. Please email customer service with your concerns. We cannot be responsible for problems with pottery purchased more than 1 year prior. Should the occassion arise we will do our best to replace any pieces purchased within the 1 year time frame. If we cannot replace an item we will issue a store credit. Our pottery is stored in our 5,700 sq ft warehouse in central Florida. We have been the leading importer of this stoneware for the past 9 years. Warehouse Outlet!! HOURS - Monday thru Saturday---10am - 4pm 3185 New York Avenue, Melbourne, FL 32934 (west off of Wickham, south of Sarno) phone: (321)-253-5196 or toll free: (877)776-5474 WHOLESALE INQUIRES: Please email Teresa or call us toll free at (866)-757-5776  We will ship your order via UPS Ground except for addresses in Hawaii, Alaska, and APO addresses., these will ship via Priority Mail. Orders will usually be shipped within 2 days. Special care in packaging is used to guarantee safe delivery. All orders are insured. CANADA: Please call us. (877)776-5474  All online transactions made at PolishPottery.com are handled with industry-standard SSL encryption. When you enter your credit card number into our Yahoo! Store order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. For added security, Yahoo! Store also encrypts the credit card number when it is stored temporarily on disk, and when they forward it to the merchant.  Please note that you need to enable cookies on your browser in order to purchase multiple items from PolishPottery.com. For more information on cookies, and how they are used on Yahoo! Store sites such as PolishPottery.com, please click here.  Only orders shipped to Florida will have a 6% sales tax added.  You may charge your purchase using VISA, MasterCard or American Express . For other payment methods you can call us at 877-776-5474 3185 NEW YORK AVENUE, Suite 13 MELBOURNE, FL 32934 Toll free: 877-776-5474 Fax: (407)650-2841 sales@polishpottery.com |